Pharmacy First

Think Pharmacy First

The new Pharmacy First Service will enable community pharmacists to complete episodes of care for patients without the need for the patient to visit their general practice. This, alongside expansions to the pharmacy blood pressure checking and contraception services, will save up to 10 million general practice team appointments a year and help patients access quicker and more convenient care, including the supply of appropriate medicines for minor illness.

The seven conditions are:

Clinical pathwayAge range
Acute Otitis Media*1 to 17 years
Impetigo1 year and over
Infected insect bites1 year and over
Shingles       18 years and over
Sinusitis12 years and over
Sore throat5 years and over
Uncomplicated urinary tract infectionsWomen 16-64 years

Ways to access the new clinical pathway

Patients will access the new clinical pathway element by walking into the pharmacy directly or where appropriate, by contacting them by video consultation. In addition, patients will access the service via referrals from:

  • NHS 111 (online, telephone and NHS App)
  • integrated urgent care clinical assessment services
  • urgent treatment centres
  • emergency departments
  • 999
  • general practice (GPs cannot make a referral for urgent repeat medicine supply)

Find a local pharmacy

Find a pharmacy – NHS (www.nhs.uk)